Refund Policy

Before registering and participating in any of our events, a race participant must agree to the following policies in their entirety. SnowGoat Skimo reserves the right to modify these policies at any time.

Regular Season Refund policy (all races other than the Kulshan Randonnée):

We want our skimo races to happen as much as anyone. However, we reserve the right to cancel, alter, postpone, or reschedule any race at any time if conditions are deemed unsafe or if circumstances make the event overly burdensome or impossible to conduct.

Registered participants who cancel a registration made 30 days or more prior to an event will receive a 75% credit toward that same event the following year if requested. Requests must be made by emailing the listed Race Director for the event or info@snowgoatskimo.com. Cancellations made less than 30 but more than 15 days prior to the event will receive a 50% credit toward that same event the following year. No refunds or credits are given for cancellations made fewer than 15 days before the event or participants who fail to attend an event (no-shows). Rollover credits can be used only for future race event registrations and have no cash value. Rollover credits can not be transferred and can be used by the original registrant only.

In the event that SnowGoat Skimo must cancel an event for reasons beyond its control, including but not limited to adverse weather, lack of snow, excessive snow, safety concerns, avalanche hazard, closures of or limited course availability at commercial ski area hosts, power or other utility outages, or public road closures or conditions, registered participants will receive a 100% credit toward that same event the following year, if requested. Requests must be made by emailing the listed Race Director for the event or info@snowgoatskimo.com. Requests must be made within 15 days of the originally planned event date. Rollover registration credits expire after one year. If a rollover credit is used for that same event the following year that is then cancelled, or the participant cancels their registration for that same event the following year, the credit is forfeited. Rollover credits can be used only for future race event registrations and have no cash value. Rollover credits can not be transferred and can be used by the original registrant only. We recognize that this may seem unfair, but the majority of our costs of putting on a race are committed and non-refundable well before the date of the event.

No refunds or credits will be granted in the event of an unforeseeable force majeure, including natural disasters, labor disruptions, war, government actions, acts of terrorism, public disasters, hazardous air quality conditions, extreme temperatures, or geologic events such as earthquake, landslides, or volcanic eruption.

Kulshan Randonnée Refund Policy‍ ‍

We recognize the risk a race team might take in registering for an ambitious race like the Rando:

• We are working with a provider for event cancellation insurance (TBD). If we are unable to host the race, each race team will receive a full refund of their registration fee. The fee for this insurance is 3% of the registration fee. The refund will be processed through a third-party entity. We understand this is yet another added cost, but feel the value and protection it offers is significant towards ensuring race teams will be made whole.

• Race Captains will have the option of purchasing Racer Registration Protection through during registration checkout, for an additional 3%, which would cover unexpected travel interruptions outside a team’s control.

• If a team opted not to purchase Racer Reg Protection and must pull their entry, they will be offered a deferral credit, valid for one year:

  • If notified 60+ days before race, 75% deferral credit

  • If notified within 30 - 60 days of race, 66% deferral credit

  • If notified within 7 - 30 days of race, 33% deferral credit

  • If notified within 7 days of races, no deferral credit

  • Teams are allowed to transfer their race entry to another team

• Pregnancy Deferral: Any registered racer who becomes pregnant during the months preceding their race may opt for a Pregnancy Deferral. Please email a doctor's note to us and we will happily honor the fact that you are bringing a new and precious skimo racer into the community. The deferral is valid for two years. Please notify us 30 or more in advance of your race date.

• Financial Hardship Scholarship: We want skimo racing to be accessible to everyone. We set our registration fees to appropriately cover the resort permit fees, insurance, materials, and one part time staff member for some of the back end work. However, we know the race fees might be too high for some community members to afford, so we have a Financial Hardship Scholarship available for those individuals. Please email us at info@snowgoatskimo.com if you would like to apply. Also, remember that you can earn a free race entry by just volunteering or bringing your touring partner out to volunteer while you race!

Discounts and Additional Policies:

• Service Members Discount: As a veteran-founded organization, we are proud to offer a 15% off discount on event registration for current and former service members. Use the code “ESSAYONS” during registration checkout. Please bring your service ID to event check-in for validation with our staff.

• First Responder Discount: We want to thank our firefighters, EMTs, and police officers with a 15% off discount as well. Use the code “FIRSTRESPONDER” during checkout. Please bring your work ID to event check-in for validation with our staff.

• Transgender Athlete Policy: SnowGoat Skimo supports equal opportunity across cisgender divisions in competition. We follow USA Skimo’s Transgender Athlete Policy, found here.